01704 834363
Our Warranties
General:

At Tower Heating we are proud of our good reputation and high levels of workmanship. We therefore provide a guarantee of two years with any work that we do, which covers materials used and our labour costs. In essence, if we complete an item of work and it is not quite right, we will put it right at our cost. This is not an Insurance-backed warranty and does not cover any items which carry their own manufacturer's warranty, such as boilers, boiler controllers, boiler parts or radiators.


Worcester Bosch:

Tower Heating are a Worcester Bosch Accredited Installer - Platinum level. As such, we are able to provide the following guarantees with our new boiler installations.

Worcester Bosch Greenstar Gas boilers:
7 Year manufacturer's parts and labour guarantee.

Worcester System Filter:
1 aditional year added to the manufacturer's 
guarantee (total 8 years), covering the boiler and filter.

Worcester Intelligent Controller (Comfort I, Comfort II or Wave) fitted to an Si Compact with filter:
1 aditional year added to the manufacturer's 
guarantee (total 9 years), covering the boiler, filter and controller.

Worcester Intelligent Controller (Comfort I, Comfort II or Wave) fitted to a CDi Classic or Compact with filter:
2 additional years added to the manufacturer's 
guarantee (total 10 years), covering the boiler, filter and controller.

In the event of a fault with one of our boiler installations, please contact us on 01704 834363 in the first instance so that we may ascertain the level of 
guarantee and assess the fault. In many instances, we can remedy these issues swiftly without needing to activate the manufacturer's guarantee. If it becomes necessary to activate the manufacturer's guarantee, we will advise on how you may arrange for one of their engineers to visit.


Radiators:

We supply and install a range of radiators to suit all budgets, however we fit Stelrad Compact radiators with a 10 year manufacturer's warranty as default. This warranty covers parts only and not labour.

Any variation to our use of Stelrad Compact radiators will be specified in your quotation.
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We were delighted with the work carried out.
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